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ASTA - American Society of Travel Agents

APTA - Association for the Promotion of Tourism to Africa

Tour Survey

Thank you for allowing Palace Travel to arrange your vacation. In our ongoing efforts to improve the quality of our services, we ask that you complete the following evaluation. Your feedback is highly appreciated.

As our thank you for your business and taking the time to complete this form, you will receive a coupon for $150 toward a future vacation package for yourself or a friend.

Client Information

Name

Travel Date

Countries Visited

Address

Phone

Do you plan to visit
Africa in the near future?

Yes No

If so, when?

Would you like Palace Travel to
contact you to arrange your future tour?

Yes No

Please evaluate the following items from 1 to 4.
(1 = Poor, 2 = Fair, 3 = Good, 4 = Excellent)

Airport Meeting and Transfer to Hotel

1	2	3	4

Comments:

Condition of Vehicles

1	2	3	4

Comments:

Driver

1	2	3	4

Comments:

Tour Guide

Knowledge

1	2	3	4

Courtesy

1	2	3	4

Appearance

1	2	3	4

Comments:

Hotel

1	2	3	4

Comments:

Were the hotels the same
as listed on your program?

Yes No

Comments:

Were you provided with all of the
services indicated on your program?

Yes No

Comments:

Which travel agent at
Palace Travel arranged your tour?

Overall evaluation of your travel agent:

1	2	3	4

Comments:

Overall evaluation of the tour:

1	2	3	4

Comments:

Additional Comments

Call 1.800.683.7731 or email us to speak with an Africa Travel Consultant.

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